What To Expect: Your Journey With Novolink

At Novolink, we're committed to providing exceptional care for patients with complex chronic conditions. Our goal is to help you transition from being stable enough to go home to being stable enough to stay home. Here's what you can expect as a patient with Novolink.

Streamlining Patient Intake for Faster, More Effective Care

Novolink's patient intake process is designed to identify eligible patients, secure necessary authorizations quickly, set clear expectations, and initiate care seamlessly — allowing you to get the care you need when you need it.

  • Personalized Care Assessment: Your healthcare provider identifies you as a candidate for Novolink's specialized home care program.
  • Eligibility Review: Our team carefully evaluates your medical history and current needs to ensure Novolink is the right fit for you.
  • Expert Consultation: A Novolink clinician conducts a thorough review of your case, considering all aspects of your health to design a tailored care plan.
  • Seamless Coordination: We work closely with your primary care physician to ensure a smooth transition into our program.
  • Care Initiation: Once approved, we bring our advanced care directly to you. Our team visits your home to set up monitoring equipment, establish secure connections, and begin your personalized care journey.

Once you're enrolled, we swiftly prepare your home for comprehensive care. You'll meet your specialist-led care team and receive FDA-approved monitoring equipment with full training. We'll create your personalized care plan, start caregiver training, and optimize your medications.

We aim to transform your home into a place where you can truly heal and thrive.

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Your Ongoing Care Plan

Once your care plan is in place, Novolink provides continuous, comprehensive care to keep you stable and comfortable at home.
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24/7 Monitoring

Our FDA-approved monitoring devices continuously track your vital signs and other important health indicators, providing real-time data to our care team. This advanced technology allows us to detect subtle changes in your condition, enabling us to address potential issues proactively before they become serious complications.
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Regular In-Home Visits

Based on your personalized care plan, you'll receive scheduled visits from our healthcare professionals, including nurse practitioners, paramedics, and specialists as needed. These visits allow for hands-on assessments, necessary treatments, and in-person consultations, ensuring comprehensive care in the comfort of your home.
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Telehealth Services

We leverage state-of-the-art telehealth technology to provide seamless virtual care. This includes weekly check-ins with your care team, on-demand consultations for immediate concerns, and virtual appointments with specialists, minimizing the need for travel while maintaining high-quality, responsive care.
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Rapid Response

Our monitoring systems are programmed to alert our team to any concerning changes in your condition. Whether triggered by our technology or by you or your caregiver, our rapid response team is ready to act quickly — often within minutes — to address emerging issues and prevent potential hospitalizations.
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Medication Management

We take a proactive approach to medication management, regularly reviewing and optimizing your treatment regimen. Our team ensures your medications are working effectively, makes necessary adjustments to dosages or prescriptions, and helps manage any side effects, promoting better health outcomes and quality of life.
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Communication and Coordination

Our care team maintains constant communication, ensuring a unified approach to your care. We coordinate closely with your primary care physician and specialists, providing regular updates and integrating their recommendations into your care plan. You'll have access to a secure online portal and a 24/7 support line for any questions or concerns.
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Periodic Reviews

Every 60 days, we conduct a comprehensive review of your care plan with your MSO or PCP, evaluating your progress and adjusting treatments as needed. Between these formal reviews, your care team continually assesses your condition, making real-time adjustments to ensure your care evolves with your changing needs.

Hear From Our Patients

The best way to understand the impact of our care is through the experiences of those we serve. Our patients and their caregivers have unique stories that demonstrate how our comprehensive approach to at-home care can transform lives.

Meet the Experts Committed to Your Well-Being

At Novolink, your care is overseen by a multidisciplinary team of healthcare professionals, each bringing specialized expertise to your personalized treatment plan. With their combined knowledge and our advanced technology, you can trust that you're receiving comprehensive, coordinated care tailored to your unique needs.

 

Experience the Novolink Difference

Are you ready to break the cycle of hospital readmissions and experience high-quality care in the comfort of your own home? Novolink is here to support you and your loved ones on your journey to better health and improved quality of life.